BOSS™ - Customer-Focused Data Management System for Continuous Improvement

Why use BOSS?

BOSS, or Business Operating Systems Software enables companies to apply a logical order to everyday data. Generally companies are data-rich and analysis-poor. When the data available is overlooked, it can't be utilized to formulate solutions and maximize a company's potential. BOSS provides the data for problem solving and decision analysis and it allows companies to align customer expectations to key processes and on to improvements.

So, what does BOSS do?

• Allows you to benchmark yourself against your competition
• Determines customer requirements and assigns key actions and measurables to business units across the enterprise
• Tracks supplier key performance indicators (KPI)
• Creates and manages corrective action teams and assigns champions
• Manages all corrective action meetings and creates action plans
• Generates meeting notification to all participants
• Creates and stores improvement proposals
• Root cause analysis
• Advanced graphics for quick and easy visual analysis of data
• Allows for integration with other software systems like ERP

Key Features

Benchmarking

• Input industry data and measure your results against the industry averages and individual competitors
• Graphically track your performance on an ongoing basis
• Track and manage your supplier KPI data

Assign Key Measurables

• Assign key actions and measurables to a business unit or particular team
• Assign champions to a corresponding team and measurable

Create and Manage Action Plans

• Generate the Action Plans for a particular meeting subject or improvement team
• Auto-generate notifications to key people regarding pending actions
• Automatically publish the Action Plans into the document management repository

Create and Manage Improvement Proposals

Create improvement proposals that correspond to the process measurable and thereby focus your proposals on meeting customer expectations.

Root cause analysis

Track quality problems, determine their root causes, and log the actions to be taken to rectify each problem.

Advanced Visual Analysis

• Identify all the details related to the charts in the QOS process for analysis.
• Use the aggregation drill-down features to quickly determine the root cause of a problem.
• Compare the results of facilities or business units within your enterprise.
• All data can be converted into a variety of charts including Trend, Pareto and Paynter charts.

Power Tracker

The Worksheet and the specific Aggregations selected in Chart Worksheets can be tracked using Power Tracker.

The following table presents the icon colors and their descriptions.

Power Tracker Light System	Colored  Bullets
If current value is less than trigger value, but greater than goal value
If current value is greater than trigger value
If current value is less than trigger value and goal value

Automated Data Entry

Data from other EwQMS® Modules or even other software systems can be directly entered in BOSS, or programmed for automatic entry.