Process Pro™ - Process Management for Continual Improvement

What is Process Pro?

Process Pro is an integrated, web-based, process mapping tool that enables you to diagram your Process Flows, manage multiple processes, and track your business processes through advanced visual analysis and drill-down features. With Process Pro, you to have a quick visual reference to the transactions occurring in each business process with alerts to the status of the transactions so you can keep your business running efficiently.

Why is Process Pro important?

Process mapping is crucial to continual improvement with up to 90% of all quality problems being process related, not people related. Therefore, organizations must have accurate Process Flows and reliable data regarding the transactions occurring in those processes or they will not be successful. Once you identify your processes, you can objectively analyze how your business operates and add efficiency and reliability to your continual improvement efforts.

Key Features

Process Flows

Build your Process Flow definitions and generate your Process Flow diagrams.

Process Routing and Management

Individuals, groups, business units, and suppliers can be added to any process and will receive notification of tasks in their respective queue.

Business Escalations

If a responsible person in a process does not complete a task within the required timeframe, notification is automatically sent to the person to whom that user reports to allow for intervention prior to the bottleneck becomes a crisis.

Transaction Monitoring

• Identification of problems and bottlenecks in your processes with our unique Stop light visual analysis;
• Drill-down features to allow you to analyze any process in greater detail;
• Complete transaction Log / History Reporting of all of your transactions.

Advanced Process Mapping

• Supports the use of sub-processes in coordination with and subordination to a larger controlling process.
• Organize your processes by creating process blocks.
• Provides granularity to process owners, allowing them to subdivide more complex processes.

Process Linkages

The user is able to set the links between any two key processes within the same block or in two separate blocks. The workflow between the processes is also automated based on this link.

User Interface

Simple user interface to assist in process creation.

Collaboration Tools

Use the collaboration tools to let teams to work on the creation of various processes.

Visio Import

Visio Import/Export feature to allow for easy importing and exporting of your process diagrams.

Web-based

Just like the rest of EwQMS®, Process Pro is completely web-based for scalability, ease of use, simple implementation and reduced TCO.