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ISO 9001:2000 and ISO/TS 16949:2002
Description of 5.0 Management Responsibility
Description
There must be a commitment to the establishment of quality policy, planning and objectives as well as meeting customer requirements. There should be measurable and quantifiable improvement targets and supporting data.
Sub Clauses
5.1 Management commitment
5.2 Customer focus
5.3 Business/quality policy
5.4 Planning
5.5 Responsibility, authority, and communication
5.6 Management review
EwQMS® Modules
Below are the Enterprise-wide Quality Management System® modules which address this clause of the standard:
BOSS - Managing customer expectations, customer satisfaction.
5.1 - 5.4
HR Pro - satisfaction surveys. 5.5
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AIAG has released the 4th Edition FMEA Reference Manual. To help you get up-to-date with the changes made in the latest revision, Omnex conducted a webinar on August 5, 2008. Due to overwhelming demand, we are conducting a second webinar on October 16, 2008 1-4pm EDT hosted by Greg Gruska and Dave Watkins. Click here for more information.
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