Digital Transformation of Enterprise Quality Management Solution for a Leading Tier-1 Automotive Supplier

Automotive Tier-1 wiring harness company was established in 1941 and is one of the world’s leading independent automotive component manufacturers. In addition to the company’s core product, wire harnesses, they also develop and manufacture meters, electronic components, and a host of other innovative products for automotive use. They have also developed several eco-friendly and energy-saving solutions, including the world’s first-ever solar thermal powered air-conditioning system in 1974 and a wood biomass energy air-conditioning system in 2008.

Company has a disciplined process to manage QMS documentation, audits, CAPA / customer complaints, and PPAPs. However, the absence of an automated system impedes their growth and scalability objectives. Sharing and collaborating with other locations was previously limited to traditional emails and phone calls. The lack of availability of information in one place for better decision making and operation efficiency was causing increased overhead, costly errors, and a loss in productivity.

The solution must be easy-to-use, easy-to-configure, centrally controlled and should have the capability to be shared across all their facilities, worldwide.

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