Problem Solver

Problem Solver Software

Problem Solver

Effectively tracking issues, concerns, and knowledge are part of an organization's continual improvement strategy. When an issue is raised by a customer, management will want to receive status updates on whether the concerned team has started working towards resolving it on priority. Omnex’s Problem Solver aids as a common tool and knowledge bank to track, manage, and resolve problems. Problem Solver is designed to be a single repository of all internal and external problems. Acknowledging Integrated Management Systems, we have developed our software to handle a variety of quality assurance (external and internal), environmental, and health and Safety issues.

We comply to:

  • ISO 9001:2015
  • IATF 16949
  • Aerospace AS9145
  • ISO 13485
  • ISO 14001
  • ISO 45001
  • FSSC 22000

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Features & Benefits (Problem Solver)

Click to view features and benefits
  • One comprehensive, integrated tool for all problems and incidents.
  • Define timelines and metrics for problem resolution, from the problem itself, to: containment, correction, corrective action, reporting, all the way to closure.
  • Respond to customers in preferred formats, including: 8D, 7D, PRR, CAR, LO, Advanced CAR, or “Just-do-it” formats defined by the customer.
  • Utilize 5Why, Is/Is Not, 5W2H, Cause and Effect Diagram (Ishikawa/Fishbone) seamlessly.
  • Connect 8D/Problem Solving to FMEA, linking detection to prevention.
  • Empower suppliers to complete supplier corrective action.
  • Ensure escalation to ensure effective closure.

Case Study & White papers

Focus on APQP/PPAP Documentation

The global growth objectives of the customer were hampered by the spreadsheets and silo-based client-server applications that lacked standardization as it is with 75% of the automotive supply base.

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Digital Transformation of Enterprise Quality

This Automotive Tier-1 wiring harness company was established in 1941 and is one of the world’s leading independent
automotive component manufacturers.

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Digitalization of PPAP Documentation Solution Case Study

A global Aerospace organization with several plants in product and process development had challenges with centrally managing all design/process artifacts that were created

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The New AIAG-VDA FMEA First Edition White Paper

The AIAG-VDA FMEA Handbook, released in June 2019 has begun to gain popularity in the Automotive Industry globally. Both US and European OEMs have started to require the use

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Virtual Supplier Quality Management Solution powered by AI

Managing suppliers virtually with an Enterprise supplier quality solution is a requirement in today’s environment. A “new normal” is emerging where the ability

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Insights

From Percent Rejects to Parts Per Billion Moving Towards Zero Defects

Quality improvement and defect prevention start with a disciplined, new-product development process that includes phase gates...

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Empower Your Team With Enterprise APQP Solution

APQP (Advanced Product Quality Planning) is a proven methodology used to develop products in a variety of industries.

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Develop AIAG & VDA FMEAs with 50% Effort

Watch the webinar recording to understand all about AIAG-VDA-FMEA and how to develop with-50-percent-Effort...

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Implementing A Zero Defects Program

This webinar is dedicated to exploring the ways in which APQP incorporates and uses lessons from the past, using break-through product and process design...

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