Omnex Systems Letter to Clients on COVID-19

Omnex Systems Letter to Clients on COVID-19 - EwQIMS Technical Support

Dear Customer,

We hope that you, your families and your staff are staying safe during this challenging time. We are closely monitoring the recent developments regarding the spread of the Corona virus (COVID-19), and I want to assure you that Omnex Systems remains focused on supporting your business needs.

At Omnex, our top priority is the safety of our personnel, customers, and community. We have initiated a comprehensive Global Business Continuity Plan that is designed to minimize disruptions to our business operations while continuing to support our customers and partners. Our diverse global workforce has been fully functional since March 21, 2020. During these challenging times, all of our services are being supported virtually. At this time, we do not anticipate any performance or delivery issues, and we are following our well-developed business continuity plan.

Together, we’re adapting new ways of working. We are offering the following services virtual to all our customers:

  • Instructor-Led Virtual Training, Workshop & Implementation support.
  • Technical Support Services to support you with upgrades, FAQs, Trouble-shoot issues.
  • All our Managed Services environments are continuously monitored.
  • Product Development services including Customizations are being developed.

You can reach Technical Support and Implementers through our normal communication channels, which are

S. No Country/Region Contact Number E - Mail Support Time
Monday - Friday
1. Americas +1-734-418-2475 Techsupport@omnex.com 8:00 AM - 5:00 PM EST
2. India +91-44-4282-3336 Techsupport-in@omnex.com 9:00 AM - 5:30 PM IST
3. China +86-621-336-08488 Techsupport-cn@omnex.com 9:00 AM - 5:00 PM CST
4. Thailand +66-909710379 Techsupport-th@omnex.com 9:00 AM - 5:00 PM ICT
5. Middle East +971-55-262-9115 Techsupport-me@omnex.com 9:00 AM - 5:00 PM GST

We are committed to work with you and enable your business success.

Sincerely,

Antony John
VP - Global Operations
Omnex Systems

  • Omnex Systems LLC | 315 E. Eisenhower Parkway, Suite 214 | Ann Arbor | Michigan | 48108 | USA
    Phone: 734-761-4940 | Mobile: 734-709-3857 | Fax: 734-761-4966 | info@omnexsystems.com